tkx8 Privacy Policy —
Your Information Is Our Responsibility

1 Introduction and Scope

tkx8 ("we", "our", "platform") is an online gaming and betting service operated for users in Bangladesh. This privacy policy ("policy") applies to our website https://tkx8.cam and all services provided under it.

By registering or logging in to use our services, you are considered to have read, understood, and accepted this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.

tkx8 commits that the privacy of your personal information will always be protected and will not be sold or transferred to any third party without your permission. We believe transparency is the foundation of trust, so every aspect of our data-processing practices is clearly stated in this policy.

2 Information We Collect

We collect the following types of information:

2.1 Information provided at registration:

• Full name and username
• Email address
• Date of birth (for age verification — for users aged 21 and above only)
• Password (stored in encrypted form)
• Country and nationality
• Preferred language

2.2 Information collected for identity verification (KYC):

• Copy of National ID (NID) or passport
• Bank account details or mobile banking number (bKash, Nagad, Rocket, Upay)
• Proof of address (where applicable)

2.3 Information collected automatically during use:

• IP address and device type
• Browser type and version
• Login date, time, and location
• Gaming activity and betting history
• Transaction records (deposits and withdrawals)
• Cookies and session data (details in section 6)

2.4 Information collected through support:

• Live chat messages and conversation history
• Email correspondence
• Details of complaints or requests

3 How We Use Your Information

tkx8 uses collected information only for the following legitimate purposes:

• Account management: To handle registration, login, account verification, and security.
• Processing financial transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. To manage a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
• Customer support: To provide assistance in Bengali via 24/7 live chat and to resolve issues.
• Platform improvement: To review user experience and raise service quality.
• Fraud prevention: To detect suspicious activity and keep accounts secure.
• Responsible gaming: To monitor unusual gaming behavior and provide support where needed.
• Age verification: To ensure that only users aged 21 and above are using the service.
• Bonuses and promotions: To correctly deliver the 200% welcome bonus and other offers.
• Legal compliance: To meet applicable legal obligations and follow regulatory guidelines.

We never sell your information or transfer it to third parties for commercial advertising purposes.

4 Data Storage and Security

tkx8 has put in place industry-standard technical and organizational measures to protect your personal information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Password hashing: Your password is never stored in plain form — it is hashed using strong cryptographic algorithms.
• Restricted access: Only authorized staff can access user data, and only when required to carry out their duties.
• Regular security reviews: Our systems undergo regular security audits.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorized access.

Regarding data retention periods: information for active accounts is kept for as long as the account remains active. After an account is closed, certain data may be retained for a specified period to meet legal obligations and for dispute resolution.

5 Sharing Information with Third Parties

We may share information with third parties only in the following limited and lawful circumstances:

• Payment processors: Necessary information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used only for payment verification.
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and other software providers process limited session data to operate the gaming environment.
• Legal authorities: We are legally obligated to provide relevant information when we receive a court order or government directive.
• Fraud prevention services: Limited information may be shared with verification service providers for KYC and anti-fraud checks.

All of the above third parties operate under confidentiality agreements and are required to use the information they receive only for the specified purpose. We never sell your information.

6 Cookies and Tracking

The tkx8 website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores automatically.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your language preference, game settings, and other personalized choices.
• Analytics cookies: Used to monitor site usage and improve the service. These do not identify you personally.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some key functions of the site.

Session cookies are deleted automatically when your session ends. Persistent cookies remain active for a set period and then expire automatically.

7 Your Rights

You hold the following rights regarding your personal information:

• Right to know: If you want to know what information we have collected about you, you can request this from our support team.
• Right to correction: If any of your information is incorrect, you can correct it through your account settings or by contacting support.
• Right to deletion: In certain circumstances you can request that your information be deleted (details in section 8).
• Right to restrict processing: In some circumstances you can request that the processing of your information be limited.
• Right to object: You have the right to object to certain types of data processing.
• Right to portability: You can request your information in a readable format.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.

8 Account Closure and Data Deletion

If you wish to close your account on tkx8, please contact our support team.

Even after account closure, some information may be retained for the following reasons:

• Financial transaction records (legal obligation)
• For investigation of fraud or disputed matters
• To keep responsible gaming restrictions (voluntary self-exclusion) in effect
• Retention requirements under applicable law

Any additional information beyond the above obligations will be deleted upon your request. To request deletion, send a written request to [email protected].

9 Protection of Minors' Information

tkx8 strictly provides services only to persons aged 21 and above. We do not intentionally collect information from any minor.

At registration, we verify the date of birth to confirm the user meets the required age. If a user is found to have registered with a false age, their account will be suspended immediately and the relevant information will be deleted.

If you become aware that an underage person is using our platform, please notify us immediately at [email protected].

10 Policy Changes

tkx8 reserves the right to update this privacy policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will change.
• For significant changes, a notification will be sent to your registered email address.
• Continuing to use the service after a change is made will be considered acceptance of the new policy.

We recommend that you review this page regularly so you stay informed about the latest privacy policy.

11 Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: [email protected]
• Live chat: Available 24/7 in Bengali
• Time zone: Bangladesh Standard Time (UTC+6)

We treat your privacy-related requests with the utmost importance and try to respond as quickly as possible. tkx8's goal is to operate a safe, transparent, and trustworthy platform.